At The Glamour, your satisfaction is our top priority. We take great care to deliver high-quality products, but if you are not fully satisfied with your purchase, we’re here to help.

1. Returns

  • Returns are accepted only for unused, unopened, and sealed products in their original packaging.

  • Due to hygiene and safety reasons, we cannot accept returns on opened or used cosmetics.

  • You must request a return within 7 days of delivery.

  • The returns would happen within 3 to 4 days and also the damaged and defective items would be processed within 4 to 5 days and the replaced products would be delivered to the customer within 3 days.

  • To initiate a return, please contact us at theglammour.co@gmail.com or call us at +(91) 8463855734.

Return Address:
Dev Dharma Raja Gali, Tarana, Ujjain – 456665

2. Refunds

  • Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

  • If approved, The refunded amount would be credited to the customer’s bank account within 3 to 4 days .

  • Shipping charges (if any) are non-refundable.

3. Exchanges

  • We replace items only if they are defective, damaged, or if you received the wrong product.

  • For exchange requests, contact us at theglammour.co@gmail.com within 48 hours of delivery.

4. Non-Returnable Items

  • Opened or used liquid lipsticks.

  • Products purchased under discounts, sales, or promotional offers.

  • Gift cards or free promotional items.

5. Shipping of Returns

  • Customers are responsible for return shipping costs unless the product delivered is damaged, defective, or incorrect.

  • Please use a reliable courier service with tracking to ensure safe delivery of returned items.

6. Contact Us

For return or refund-related queries, reach us at: